Provide your patients with telehealth sessions

YNDOXIS TLM

Syndoxis TLM is the most sophisticated telemedicine platform on the market. It allows doctors to have video-consultations and video-conferences in high definition (HD, UHD and even 4K) with their patients, communicate via voice calls (VOIP), exchange files (prescriptions and assessments), share their screens and chat textually in real time. We have taken time to implement the maximum number of functionalities for a very high quality telehealth practice in an extremely secure environment.

A strongly encrypted technology

Our R&D engineering team has ensured that all exchanges are securely encrypted via the OTR protocol, which uses a combination of an AES-256 symmetric key algorithm and the Diffie-Hellman key exchange protocol. In addition, video and audio exchanges are perfectly secure via the SRTP encryption system. It is a technology that deploys advanced concepts in software engineering and computer security.

With a responsive design

Syndoxis TLM is presented under a "Responsive Design" and is compatible with the equipment (cameras and microphones) of all your PCs, MACs, IOS and Android smartphones and IOS and Android tablets. This allows doctors and patients to connect freely from their favorite devices.

" Following the ratification of the new telemedicine decree, we have launched Syndoxis TLM, the most sophisticated private telemedicine service on the market, which was developed in collaboration with German engineers over a period of 6 years. Through Syndoxis TLM, we have ensured that we have implemented all possible functionalities for a high quality telemedicine practice. To do this, we developed an architecture based on several redundant servers and communication channels in order to eliminate any data loss, communication breakdown and malfunction. "

Vision of Syndoxis TLM

Syndoxis TLM allows doctors of different specialties to provide telemedicine and video consultations to their patients in addition to physical consultations and open their doors:

To poorly cared for employees, most of whom are limited by absenteeism

To patients with chronic diseases with the need for frequent follow-up

To patients with high-risk cases who require ongoing monitoring

to patients in under-medicated towns and villages

To patients with disabilities, family obligations or other travel constraints

To patients wishing to take a second opinion or second reading of their reports

To parents of newborns who are ready to teleconsult for a routine matter for their children

To patients needing follow-up at home following hospitalization

Interesting facts

70%

" Studies conducted in Canada and France state that 70% to 80% of medical consultations can be resolved by video or teleconsultations without the need for physical examinations"

76%

76% of patients declare that they are ready to consult a doctor via a telemedicine consultation, in addition to physical consultations with their attending doctor.

Approuved

Medical colleges and medical associations around the world support telemedicine

3 / 4

* 3 out of 4 doctors are now in favour of the development of telemedicine.

Syndoxis TLM Functions

Syndoxis TLM was developed over a period of six years in collaboration with German engineers and offers many features that guarantee high quality teleconsultation sessions and uninterrupted communications

Online appointment booking

Online teleconsultation appointment booking

Notification Email&SMS

Don't miss any of your video consultations

Payment system

Certified online payment system PCI-DSS

Video calls

No plugins required

One-to-one chat

Real-time text exchanges

VOIP calls

Voice calls via "Voice Over IP"

Video Conferencing

To several participants

File exchange

exams, prescriptions, photos, videos, etc.

E-Prescription

Online prescriptions sent to any pharmacy

Data flow encryption

End-to-end encrypted communications

Unlimited Exchanges

Unlimited audio/video communications

Non-Interrupted

Thanks to our backup systems

Notifications

Don't miss a single message or call

Responsive Design

Compatible with any computer and mobile device

Multi-language support

Syndoxis TLM is translated into 21 languages

Reliable technology

Based on the same communication technologies deployed by NASA and US-NAVY

Medical confidentiality

Complies with all telehealth laws and requirements

HIPAA Compliant

Compliant with HIPAA requirements

Syndoxis Mobile

Syndoxis Mobile is a new member of the Syndoxis ecosystem and was designed to allow patients and doctors to perform teleconsultations without the need to use a web browser for this purpose. This system also allows us to free ourselves from the technical constraints imposed by web browsers which allows us to be more innovative and better deploy the power of processors and memory of mobile devices.

"Syndoxis Mobile" Presentation Page

" Syndoxis TLM produces stunning performance in a perfectly secure environment. It is based on near real-time communication protocols and runs on extremely robust servers located in the United States to manage audio/video traffic with ease, and all data flows are securely encrypted. "

Connected devices : Syndoxis IOT

Thanks to our collaborations with leading specialized medical equipment manufacturers, Syndoxis TLM is today an ecosystem of sophisticated telecommunication software and connected electronic devices allowing to take vital indicators in real time. This allows us to refine the quality of teleconsultations and bring them closer to physical consultations

Connected ECG

Connected Blood Pressure Monitor

Connected Stethoscope

Connected Otoscope

Connected Ultrasound

Other Connected Technologies

Request our equipments catalog

Examples of deployment

Deployment principle

In this scenario the patient takes his video consultation appointment via the online portal: www.syndoxis-tlm.com

Telepsychiatry is one example of telemedicine among others

Our platform also allows tele-expertise

The patient takes an appointment and makes the payment

On the appointment booking portal: www.syndoxis-tlm.com The patient takes an appointment with a doctor.

In order to comply with the new telemedicine law, it is necessary to read and approve the terms and conditions of the privacy policy to continue.

To complete the procedure, he makes the payment online on the site via his national or international credit card.

Then the system generates a login and password to use to authenticate the day of the appointment.

Notification emails and SMS are sent

A confirmation email and SMS with all details is sent to the patient.

A detailed notification email and SMS is sent to the attending physician.

Proceed to the video consultation

The patient must connect on the day of the appointment on www.syndoxis-tlm.com/TLM . The virtual consultation room opens 30 minutes before the appointment time.

The doctor must connect to the platform, select the desired patient from his contact list and initiate the session

The patient will hear the video call ringing and will pick up.

Video consultation/teleconsultation starts at this point.

Our audio/video streaming servers are distributed around the planet

Syndoxis TLM deploys audio/video stun/turn servers and signaling servers distributed in 5 continents and capable of handling audio/video calls from and to any location around the world with ease.

Simplified Architecture of Syndoxis TLM

All data exchanges are strongly encrypted

Our R&D engineering team has ensured that all exchanges are securely encrypted via the OTR protocol, which uses a combination of an AES-256 symmetric key algorithm and the Diffie-Hellman key exchange protocol. And video and audio exchanges are secured via the SRTP encryption system. It is a technology that deploys advanced concepts in computer security.

To clarify, SRTP is a security profile for RTP that adds confidentiality, message authentication and protection against re-reading to this protocol. This is an action point within the IETF working group on audio-video transport, where it is an Internet project and is currently part of the last call of the IETF working group.

See Data Flows

" Syndoxis TLM relies on a multitude of main and backup servers to ensure load balancing and fault tolerance in order to eliminate any data loss, communication failure and malfunction. " Founder of XTS HYBRID

Syndoxis!Appointment: our appointment scheduling platform

Syndoxis!Appointment system ( www.syndoxis-tlm.com ) allows patients to make teleconsultation appointments online with ease.

Our technology respects the new telehealth laws and requires each patient to read and approve the general conditions of use and privacy policy.

Our online payment system is PCI-DSS certified

Our online payment system is certified PCI-DSS and Mobile-Ready and integrates a wide range of payment methods:

By national and international bank cards VISA and MASTERCARD

By reloading a virtual electronic wallet or E-wallet

By species through more than 1900 Proximo-Tasshilat payment points in 390 towns and villages

About doctors web portal

Our R&D engineers have taken time to establish a very well thought-out and intuitive web portal ( www.syndoxis-tlm.com/TLM ) that allows doctors :

To consult their teleconsultations appointment schedules.

To initiate video consultation sessions with ease.

To schedule video consultation appointments and create accounts directly to their patients without going through the online platform.

To have access to user documents and video tutorials that explain with great precision the different use scenarios of Syndoxis TLM.

To chat with our technical and functional team and administrative team that are always available and at their disposal.

Syndoxis TLM also offers secure videoconferencing

To develop the multi-participant video conferencing feature, we used a new vision and architecture to allow for high scalability and high audio/video quality even with a large number of participants. We also wanted to secure data flows perfectly by deploying DTLS/SRTP encryption technologies

Browsers Compatibility

Compatible devices

* All MacOs computers are compatible: Mac Pro, iMac, iMac Pro, Macbook Pro, Macbook Air and Macbook

* All computers and tabels under Windows are compatible

* iPhones and iPads under IOS11 and above are compatible:
- iPhone5s and newer
- iPad (5th generation) and newer
- iPad mini 2 and newer
- Exhaustive list here

Devices under IOS 10 and above do not support our technology.

* All smartphones and tablets running Android are compatible.

FAQ - Frequently asked questions

Do I need specific equipment to start using this service ?

No, all you need is one of the devices: pc, mac, smartphone (Android, IOS) or tablet (Android, IOS) and a 3G, 4G or ADSL/Wifi internet connection and that's it, you're ready to go.

Do I need to install anything ?

No, you can log in and launch the web application from your browser without any installation.

Are video and audio calls limited ?

No, the duration of video-calls, audio-calls and videoconferences are completely unlimited.

Is the system stable and efficient ?

Syndoxis TLM relies on multiple primary and secondary servers to ensure load balancing and fault tolerance to eliminate data loss, communication outages and malfunctions.

How could I unsubscribe ?

To unsubscribe, simply send us an email or call us. Unsubscribing would be instantaneous and without conditions and without charge.